As a Registered Social Landlord we collect this information as the tenancy agreement we have with you is a legally binding contract. We need the information to make sure we are abiding by the law in providing you with the house in the first place and then to allow us to continue to provide you with the services and support required by that contract.
As a tenant you have a number of rights and we need to make sure that you are aware of them if your circumstances change and this information allows us to do that.
As a landlord we also have a duty to charge and collect a fair rent for the property, we use the information you provide to make sure we keep in touch with you and keep you informed of any action, including legal action we are taking if we have not been able to collect the rent for the property.
As your landlord we are also responsible for carrying out repairs to your property or improvements such as new kitchens, bathrooms or double glazing and the information you provide is used to organise this work.
We also collect some information that is called ‘special category data’. We collect this as we are legally required to make sure we provide services fairly and equally.
This information is also collected prior to allocating someone a house to comply with legislation in making sure those in priority need are considered for a tenancy.
This will include information such as:
- ethnicity;
- disability;
- religion;
We do not share this information, and disability and ethnicity information is reported in an anonymous format to the Scottish Housing Regulator annually.