Website privacy

General Information

Larkfield Housing Association owns and is responsible for the content of its website at www.larkfieldha.org.uk. Unless stated otherwise, this Privacy Statement applies only to this website.

Privacy Statement

Larkfield Housing Association will use any personal information collected from this website (www.larkfieldha.orguk) in accordance with the General Data Protection Regulation [GDPR] and Data Protection Act 2018.

Further details on the GDPR Data Protection Act can be found at the website for The Information Commissioner’s Office.

Larkfield Housing Association has taken appropriate measures to keep secure any personal information given by user of this site. Larkfield Housing Association is registered as data controllers on the public register maintained by the Information Commissioner’s Office

What information do we collect and why?

The information collected on this site includes:

User’s IP address, which is automatically logged by our web server. IP addresses are used to observe users’ interest in this website (number of visits, etc).
Tracking user navigation around this website, using cookies. Cookies are very small text files saved to your computer. They are not cross-referenced with any other information which would allow an individual person to be identified.
E-mail addresses and / or other contact details which users voluntarily provide in order to: receive information from Larkfield Housing Association and / or recognised organisations or agents of the Link Group of companies.
- Report repairs
- Arrange appointments with representatives of Larkfield Housing Association or of tradesmen providing services on our behalf
- Provide feedback or make complaints
- Make any general enquiries or request information about Larkfield Housing Association and any of the services we may offer or administer

Larkfield Housing Association will not disclose voluntarily provided details to third parties or use the information in any other way without prior consent.
On all pages where personal data is collected, specific details on the use of this information will be provided.
Where you have provided telephone or email details, we may contact you using those media.

Your rights

You have the right to access your information held by Larkfield Housing Association and where necessary, to have it amended. You can also request not to receive marketing information from Larkfield Housing Association.

Chatrooms and Forums

Users are reminded that chat rooms and forums are for public discussion. Any personal information supplied by users during these discussions is widely accessible. Larkfield Housing Association is not responsible for the content posted by users of these services.