Read our 2023/24 charter report card!
We have produced a charter report card which lets you know how we have performed on the standards set out in the Scottish Housing Charter.
It is based on our 2023/24 Annual Return on the Charter (ARC) to the Scottish Housing Regulator.
What we have reported on
We have focused on:
- tenant satisfaction;
- our relationship with you;
- housing quality and maintenance;
- neighbourhood and community; and
- value for money (VFM).
We have also included:
- how we compare to other landlords.
- the previous year's performance.
- ratings for performance; and
- the actions we are taking to improve performance.
You can find all the information we report on the Scottish Housing Regulator's website. It also has a comparison tool you can use to find out how other landlords perform.
You can read our 2023/24 charter report card here.